Dear Alex,A very happy New Year to you!Today, after endless delays at Italian customs we have at lastour precious Steinway home. It played beautifully, was in perfect tune, and shines with the care from your special men in the workshop.I just wanted to say thank you – for the piano itself which everyonecomments on as amazing, and the support you provided aswe began our long journey to bella Italia.
As you may recall, I had a a nasty flood in my condo the day before the piano was due to be returned. The estimator from my condo came in all serious and as soon as he saw the piano his eyes lit up. “What a beautiful piano”, he chipped, and he went right over and looked inside. “Excellent work”. Turns out he used to work for IATSE and saw decades of fine pianos during concert performances. I said I would let you know how much a practiced eye like his appreciated your company’s fine restoration of my beloved piano.Best regards to you, Jamie and the whole team for the Holidays and New Year!– HL, Toronto
“It felt like a different instrument!”
Chris, I wanted to thank you yet again for working on our piano at the University Club. One of our members, who is the jazz musician, played it and said it felt like a different instrument. Thank you so very much.
“The piano sounds terrific!”
“Thank you for your expertise…”
“Roses to all of you!”
Dear Alex, Jamie, Nicolai, Vlad, Pavel & Carlos, Roses to all of you! Thank you so much for your amazing work on Steinway #258701! The sound is fabulous… Regards, Linda and Guy.
“Please accept my humble gift…”
“Dear Alex: Please accept my humble gift basket as an expression of my gratitude for you giving me the use of the piano and your space. It was a great recording session!” – Andrew
“Thank you for the advice!”
“I am writing to thank you for the advice that you gave me mid-march about our daughter in-laws grand piano which is in our home… You were right! …Your piano tuner was great!” – P.P.
“The best tuning I have had in twenty years!”
“…the tuner you sent probably gave the best tuning I have had in twenty years. …a warm relief that he would not dismiss (my) old piano, but treat it with the same care and expertise as a nine-foot Steinway. … Everything had this wonderful resonance and not a trace of muddiness that results from a mediocre tuning. I had given up on the bass strings ever sounding again like the notes they were supposed to sound like, but he did it.” -A.L.
“Pavel did an excellent job…”
“Pavel did an excellent job of installing the Dampp-chaser, and explaining how it works.” – E. W. May, 2018.
“… He was professional and efficient.”
“Just wanted to drop a note to say how happy we are with the pitch/raise tuning service Pavel provided. He was professional and efficient.” – J.L.
“… he did a great job of tuning my piano.”
“Thank you, Jamie. You were kind enough to arrange to have Pavel come over and he did a great job of tuning my piano. I hope you are on the mend.
Thank you for the birthday party invitation. Regretfully I will be hard at work in my own shop that day, so please eat a piece of cake for me.” E.G.
“Professional, flexible and well-priced.”
“I had the opportunity to work with Jeremy at Paul Hahn Piano for a recent fundraising event and was so impressed. He was a pleasure to work with – very professional, flexible and well-priced. The piano itself was delivered with no issues and was absolutely beautiful. I would recommend Paul Hahn to anyone looking for their next piano rental!”
“Just wanted to express my joy….”
Just wanted to express my joy and my thanks to you, Christopher, and The Paul Hahn Music Company. Through your encouragement and Christopher’s expertise, my beautiful Nordheimer is once again beginning to bring me great happiness and satisfaction.
Although Chris tuned my piano in May, I did not meet him until today as I was then in the hospital following surgery. I have to admit that I was very impressed with his knowledge of pianos, his ability and skill with the tuning, and his very pleasing personality. He has to be a great asset to your company.
He and I discussed some future possibilities that would help to keep my piano in good condition, and I greatly appreciated that. I trust that he will share these with you for further consideration.
Thanks again, Jeremy, for everything. Not sure who all was involved in the actual restoration, but please extend my thanks to them. Also, Christopher deserves a special thank you – partly for his tremendous expertise, but also for his personality and devotion to Paul Hahn & Co. Look forward to talking with you again in the near future.
“The piano has never sounded as good.”
“My Steinway piano was my very first significant consumer purchase, made almost forty years ago. Over that time it has become an important member
of the family. I am delighted with the repairs you have performed including the installation of the new soundboard. I can honestly say the piano has never sounded as good. Thank you for the expertise and tender loving care you have lavished on it.”
– R.W. Toronto, ON
“Just a lovely instrument.”
“Outstanding post-sale service…”
“Just wanted to say thanks again for the absolutely outstanding post-sale service we received. We’ve been really impressed with every aspect of the experience. Thanks for doing such a great job.”
R.C. – Kingston, ON
“Thank you! Thank you! Thank you!”
November 20, 2014
Dear Jeremy and everyone at Paul Hahn,
Thank you! Thank you! Thank you! I am just back from my trip and had to do everything to restrain myself from going straight to the piano and waking everyone up at midnight!!! Thank you so much for understanding the importance of music. Thank you for understanding the importance of family history. Thank you for taking care of an heirloom that means the world to me. Thank you for renewing my love of playing and listening. My children don’t know it yet, but they thank you too! This piano will one day be theirs.
– A. R-W. Kingston, ON
“I’m very, very happy.”
I’m very, very happy. Thanks again for the great care and service.
– I.G., Toronto, ON
“We received many compliments…”
You and the Steinway were magnificent yesterday! We received many compliments about the renewed sound and appearance of the Steinway I was thrilled to hear music fill the room once again.
Thank you again for your assistance with the celebration. It is always a pleasure to work with you.
J.M – Toronto, ON
“Such an amazing improvement…”
Happy New Year!
Just wanted to thank you for my lovely piano – such an amazing improvement it is truly hard to believe.
Thanks too for having it delivered in time for Christmas! The difference in tone and action that has made it sound so wonderful.
Thanks again for your prompt attention to my favourite piano. It was my 11th birthday present and is likely the only ‘possession’ that I am loathe to give up – but when I do will be sure to come back to you for assistance.
– T.S., Mount Albert, ON
‘We couldn’t be any happier!’
We were drawn in by your website and you certainly delivered on all your promises. We couldn’t be any happier with our piano! It’s perfect…we can’t believe how beautifully it turned out. Paul Hahn & Co. turned something that could have easily ended up in a landfill into something elegant and glamorous that will be cherished by our family for longer than our lifetime! Thanks Jeremy. You guys are the real deal.
— Tracey Stewart, Finance Manager at National Shunt Service Ltd.
“She looks and sounds amazing! Thanks Jer!”
— A&K Sandler
“Gifts To The Community…”
Congratulations to a Toronto institution – Paul Hahn and Co. on their anniversary, 100 years. Wow. We should all live so long. Thank you the the owners and staff for your gifts to the community, these performances at your location on Yonge street. Continued success.
— Don Naduriak from Toronto, ON
It looks and sounds wonderful!
— S.B. from Stratford, ON
“A tribute to Martha…”
Thanks for all the time and thought that you have invested in Martha Adams’ piano. The restoring of the piano will be a tribute to Martha, and she would be pleased to know that one of her legacies will be the musical education of a deserving student. Thank you for your part in this.
— C. Kernohan
“I couldn’t be more delighted!”
To all of you at Paul Hahn & Co., I would like to take this opportunity to thank you from the bottom of my heart for all the kindness and generosity you’ve extended to me over this past year. My piano and piano stool are magnificent! I couldn’t be more delighted. You’ve brought a childhood dream to life for me.
“Your personal sincerity and honesty…”
Jeremy, the Baldwin grand is sounding great. Thank you for inviting me into your shop that day last summer, and for your good judgment in helping me to select the Baldwin. As you’ll recall, I was ill and could neither play nor hear the true tone of the instrument, and said ‘Jeremy, I’ll have to trust you completely.’ I very much appreciate your personal sincerity and honesty. Knowledgeable staff like you make the Paul Hahn Piano company a trusted to so many Canadians.
— H. Pollard
‘We feel we have achieved our artistic goal’
Jake and I would like to personally thank you for your contribution to the Big Rude Jake CD ‘Quicksand’. Thanks to you, we feel that we have achieved our artistic goal. We had to use a ‘just okay’ piano that was available. After your good work it sounded great and played well – as you can hear in the wonderful piano track that Dennis Keldie performed – ‘Stealin’ Away’. Once again, thanks so much for putting your wonderful positive energy into this work.
— Gary Justice & Big Rude Jake from Toronto, ON
‘Very happy with the piano’
On behalf of the Harold Green Jewish Theatre Company I wanted to thank you for your generosity in donating the piano for Shalom Aleichem: Laughter Through Tears. I know that Tamara, the piano player and musical director, was very happy with the piano. Thank you for your help with our young theatre company!
— David Eisner & Avery Saltzman, Co-Artistic Directors of the Harold Green Jewish Theatre Company
My daughter Andrea, inheritor of her Grandpa’s 1929 Heintzman E Miniature, finally (finally) came with her family from her stronghold in St. John’s, NFLD., to revisit her roots in Toronto. Her very first words after fingering a Bach piece (she who has fingered many an instrument) were to say how responsive to the touch the keyboard is. So worthwhile! A great thank you for all the skilled intelligence at Paul Hahn & Co!
— Mr. Proctor, from Toronto, ON
“Tender loving care.”
Hello Jeremy, just a note to say thank you for treating our piano with such tender loving care. We really look forward to our continued relationship with you. Be well and keep in touch.
— C. Thompson from Port Credit, ON
‘Expert Advice & Superb Workmanship’
Having just spent a week experiencing the thrill of playing our new piano, I am writing to say thank you to all. Your entire staff, especially Alex, have been a pleasure to work with the entire time. From the expert advice Alex provided, and superb workmanship of the technicians we now have a beautiful instrument. Our family is looking forward to many years of enjoyment. Wishing all the best for the next 100 years!
— N. Viebacher from Colborne, ON
‘Exceeded My Expectations’
I am so appreciative of your personal visit and the attention you gave my Baldwin piano this morning. You have resolved the pedal problem to the satisfaction of the piano players in my home, and for that I’m very grateful.
In this day and age, it’s really nice to see genuine expertise demonstrated, personal service given and pride in workmanship shown. You and your associates at Paul Hahn have exceeded my expectations.
– Toronto, ON
‘A Feast For The Eyes And Ears’
It’s (the Steinway) gorgeous. A feast for the eyes and ears.
Thanks so much for your special attention. We really appreciated it – and both Brennan and I feel like we made a new friend through this process!
– Christine & Brennan Kahler, Barrie, ON
‘Happy artists and thrilled audiences’
I am writing to thank you for the wonderful support provided by Paul Hahn & Co. to our recent 10th biennial Ashkenaz Festival at Harbourfront Centre.
We at the Ashkenaz Foundation are committed to the power of song and muci. Your pianos played an important role for us in making the music come alive. The artists appreciated the quality of the pianos, both the grand pianos as well as the upright, and we valued the great support from having your piano tuning expert on site. Our tech team was pleased that the logistics went smoothly.
For us, this contributed importantly to meeting our objective… happy artists and thrilled audiences.
Thank you again for your wonderful service and being a continuing supporter of the Ashkenaz Festival.
All the best,